All Standard orders received before 12:00pm EST are processed within 2 business days of payment verification. Please note that on occasion, such as during holiday rush and large sales events, there may be a slight delay in processing time.
Orders placed after 12pm or weekends are processed the following business day.
Your business is important to us, and we make every effort to process your order as quickly as we can.
We implement many layers of safeguards to protect your security and privacy. Our site has security measures in place to protect against the loss, misuse and alteration of the information under our control. All transmissions that include personally identifiable information are protected using the industry standard SSL (secure socket layer) protocol encryption technology to protect against information loss and assure a secure and trusted experience. However, it is important to know that no online data transmission can be guaranteed to be 100% secure.
When you register we collect your name, mailing address, phone number, and email address. This information is used to respond to your requests, contact you if necessary, and, if you wish, send you emails or mail about sales, promotions, and other special events.
We sincerely apologize for any inconvenience this may have caused. We do everything we can to ensure your experience at GoolysWorld.com makes your life just a little easier, and your satisfaction is important to us. Please contact us for inquiries on your shipment.
If your order content was damaged in-transit please contact us to report a damaged shipment.
We apologize for any inconvenience this may have caused. We want to ensure that your experience at GoolysWorld.com makes your life just a little easier, and will do everything we can to remedy the situation as soon as possible.
It is possible your shipment was split based on product availability, and that the missing items will be shipped when they become available. Your shipment confirmation will include a list of all products included in your shipment. To track your order, please use our Order Page.
Please contact us to report an incomplete shipment, and we will check the status of your missing items.
We apologize for any inconvenience this may have caused. We do everything we can to ensure that your experience at GoolysWorld.com makes your life just a little easier, and will do everything we can to remedy the situation as soon as possible.
Your satisfaction is of the utmost importance to us, and we do everything we can to ensure that your experience at goolysWorld.com makes your life a little easier. For your convenience, you may return or exchange merchandise you purchased online by mail to our wearhouse.
To return or exchange by mail, send your package to 14255 Don Julian Rd. La Puente, CA 91746 USA . For exchanges it will be necessary for us to process your exchange as a refund followed by a new order. If you complete an exchange for the same item in a different color or size, we will waive the regular shipping charges for your exchange.
Your satisfaction is of utmost importance to us, and we do everything we can to ensure that your experience at GoolysWorld.com makes your life just a little easier. We welcome your feedback, so please contact us.
You can have your username and temporary password sent to the email address on file by selecting the Forgot Password link hereor at the top right of our website pages, where the log-in module is located.
You may opt out of our promotional communications by following the instructions outlined in any communications you receive from us. Please note that we will always confirm your order and shipment status via email when you make online purchases with us. Due to lead time of direct mail, you may receive 1-2 additional mailings after your request is processed. We apologize for the inconvenience.